Education

As an affiliate of the National Apartment Association, AANA offers some of the nationally recognized designation programs that are part of the National Apartment Association Education Institute (NAAEI) program.

Education programs and designations of the National Apartment Association Education Institute (NAAEI) are the premier offerings for multifamily housing professionals. NAAEI's professional designations are a recognized and respected mark of excellence throughout the industry. Each course and program has been carefully crafted and tailored to meet the changing needs of today's multifamily housing professional. Education offerings undergo intensive annual reviews and are revised as standards change and expand, and then offered to our members locally. 


Certified Apartment Manager (CAM)
Fair Housing. Marketing. Financial Management. Human Resource Management. Risk Management. Management of Residential Issues. Legal Responsibilities. Property Maintenance for Managers. Research, Analysis and Evaluation.  Six FranklinCovey Insights on Demand Online Courses
 

Certified Apartment Supplier (CAS)
Management of Residential Issues. Risk Management. Financial Management. Fair Housing. Two FranklinCovey Insights on Demand Online Courses. 
 

Certified Apartment Portfolio Supervisor (CAPS)
Legal Responsibilities and Risk Management. Financial Management. Property Performance Management. Property Evaluation and Due Diligence. Effective Leadership.
 

National Apartment Leasing Professional (NALP)
Bringing in New Residents – Be Prepared. Marketing & Maintaining Your Community. Why Your Competition Matters. Relevant Laws & How to Apply Them. The Sales Process & Building Relationships. Effectively Meeting the Needs for Current Residents. The Market Survey. Enhanced with FranklinCovey Insights on Demand video-based courses.   
 

Certificate for Apartment Maintenance Technician (CAMT)
Non- Technical Courses: Welcome to the Industry. Customer Service. Team Work. Time & Project Management. Money Matters. Documentation & Paperwork. Maintenance & Emergencies. Safety First. Compliance. FranklinCovey Insights on Demand Online Courses.
 

NAA Webinar Wednesday
NAAEI's Webinars provide the convenience of learning on the Internet while providing the opportunity and benefits of peer-to-peer interaction. The webinars are facilitated by industry experts and/or NAA members and contain topical information for apartment industry professionals.  All NAAEI Webinars will provide: copies of PowerPoint presentations, handouts with key information and the ability to ask questions to experts and receive answers. Learn more at the NAAEI Multi-family Insiders Website

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